Due to the state of sealed product in the TCG industry, we do not offer returns.  However, if something arrives damaged or not as expected, send us an email and we'll make it right | Info@khaoscard.com(mailto:Info@khaoscard.com) Cancellations can be requested prior to shipment but are subject to a 6% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

If you're local to Salt Lake City Valley send us an email info@khaoscard.com (mailto:info@khaoscard.com)| We can arrange a pick up. If you reside outside of the Greater Salt Lake City, unfortunately, we will need to ship your product to you. We do offer free shipping of you order $100 or more.